LumApps incident

High latencies on LumApps US-2 (go-cell-002)

Major Resolved View vendor source →

LumApps experienced a major incident on August 26, 2026 affecting go-cell-002 - LumApps (go-cell-002 - LumApps), lasting 1h 32m. The incident has been resolved; the full update timeline is below.

Started
Aug 26, 2026, 04:47 AM UTC
Resolved
Aug 26, 2026, 06:20 AM UTC
Duration
1h 32m
Detected by Pingoru
Aug 26, 2026, 04:47 AM UTC

Affected components

go-cell-002 - LumApps (go-cell-002 - LumApps)

Update timeline

  1. investigating Aug 26, 2026, 04:47 AM UTC

    The platform is not loading on LumApps US-2 (go-cell-002). Root cause has been identified and we are working on fixing it.

  2. investigating Aug 26, 2026, 04:59 AM UTC

    We deployed a mitigation that restores the main features. However, we are still working on restoring third-party connections (user provisioning, integrations, etc...).

  3. resolved Aug 26, 2026, 06:20 AM UTC

    Our engineering team has addressed the situation. Everything is running smoothly again. We apologize for the interruption to your workflow.