LumApps experienced a major incident on November 4, 2025 affecting ms-cell-001 - LumApps (ms-cell-001 - LumApps), lasting 46m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Nov 04, 2025, 08:45 AM UTC
We are currently experiencing loading issues across our CMS service since 9:24 CET). Our team is actively investigating the cause and working to resolve it quickly. We apologize for the inconvenience and appreciate your patience.
- investigating Nov 04, 2025, 09:11 AM UTC
We have implemented an initial mitigation that has significantly improved general content loading and page responsiveness. Most services are now functional. However, we are still experiencing an issue with image loading. Our engineering team is actively diagnosing the root...
- resolved Nov 04, 2025, 09:31 AM UTC
The performance degradation and subsequent image loading issues have been fully mitigated and resolved. We have confirmed that content is loading quickly and images are displaying correctly across all platforms. We apologize for the disruption this incident caused and thank you for...