LumApps incident
Issue with content update LumApps EU-5 / go-cell-005
Affected components
Update timeline
- investigating Apr 06, 2026, 08:30 AM UTC
We are currently investigating an issue where modifications made within the CMS are not reflecting on the live site. Our engineering team is identifying the cause and working on a fix. Existing content remains accessible, but new updates may be delayed. We will provide another...
- investigating Apr 06, 2026, 12:40 PM UTC
After first mitigation actions, we see improvement on the system overall performance. However we're still investigating an issue blocking content creation and updates on existing content. Our engineering team is still working around the clock to fully resolve the issue.
- investigating Apr 06, 2026, 02:19 PM UTC
The team is actively investigating an issue that is preventing new content from being created and existing content from being updated. We are working diligently to resolve the issue.
- investigating Apr 06, 2026, 03:45 PM UTC
The team continues to actively investigate the issue impacting the creation of new content and updates to existing content. We remain focused on identifying a resolution as quickly as possible and appreciate your continued patience.
- investigating Apr 06, 2026, 03:46 PM UTC
We have successfully mitigated the root cause of the issue. The ability to save content is now working as expected, and content will be available immediately once again. If you need to immediately update any of the lingering content, please open the content in the CMS and click "Save"...
- resolved Apr 06, 2026, 04:30 PM UTC
The issue with content publication have been mitigated and resolved. We have confirmed that contents published or updated during the incident are now correctly displaying on go-cell-005. We apologize for the disruption this incident caused and thank you for your patience.
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