Luma Health incident

Slowness across Luma Platform

Resolved after 7 hours 48 minutes, affecting Luma Health Web (next.lumahealth.io) and Luma Health API and 1 more, on March 30, 2026.

monitoring Mar 31, 2026, 04:04 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Mar 30, 2026, 08:25 PM UTC
Resolved
Mar 31, 2026, 04:14 AM UTC
Duration
7h 48m
Detected by Pingoru
Mar 30, 2026, 08:25 PM UTC

Affected components

Luma Health Web (next.lumahealth.io)Luma Health APICommunication ServicesLuma Health Patient Web (patient.lumahealth.io)

Update timeline

  1. investigating Mar 30, 2026, 08:25 PM UTC

    We're currently experiencing slowness across the Luma platform. Our team is investigating. We'll provide updates as we learn more.

  2. investigating Mar 30, 2026, 08:39 PM UTC

    We are continuing to investigate this issue.

  3. investigating Mar 30, 2026, 09:09 PM UTC

    Investigation is ongoing. We'll share updates as soon as we have more information.

  4. investigating Mar 30, 2026, 09:27 PM UTC

    We are continuing to investigate this issue.

  5. investigating Mar 30, 2026, 10:45 PM UTC

    Our team continues to work on identifying this issue.

  6. investigating Mar 30, 2026, 11:44 PM UTC

    We're actively working toward a resolution and will keep you informed

  7. investigating Mar 31, 2026, 12:54 AM UTC

    We are continuing to investigate this issue.

  8. investigating Mar 31, 2026, 02:00 AM UTC

    The root cause has been identified and our team is actively working on a fix.

  9. investigating Mar 31, 2026, 02:56 AM UTC

    We've identified the source of the issue and are currently implementing a solution.

  10. monitoring Mar 31, 2026, 04:04 AM UTC

    A fix has been implemented and we are monitoring the results.

  11. resolved Mar 31, 2026, 04:14 AM UTC

    This incident has been resolved.

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