Luma Health experienced a minor incident on June 7, 2023 affecting EHR/PM Integration System, lasting 1h 57m. The incident has been resolved; the full update timeline is below.
Affected components
EHR/PM Integration System
Update timeline
- investigating Jun 07, 2023, 07:35 PM UTC
Our Engineering team identified an issue causing some Waitlist and Online Scheduling offers to significantly delay confirming/denying the appointment booking. We are investigating this matter and will provide updates as soon as they become available.
- monitoring Jun 07, 2023, 07:57 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 07, 2023, 09:32 PM UTC
This incident has been resolved.