Luma Health incident

Slowness on Luma Health

Minor Resolved View vendor source →

Luma Health experienced a minor incident on June 22, 2023 affecting Luma Health Web (next.lumahealth.io) and Luma Health Patient Web (patient.lumahealth.io), lasting 14m. The incident has been resolved; the full update timeline is below.

Started
Jun 22, 2023, 04:12 PM UTC
Resolved
Jun 22, 2023, 04:26 PM UTC
Duration
14m
Detected by Pingoru
Jun 22, 2023, 04:12 PM UTC

Affected components

Luma Health Web (next.lumahealth.io)Luma Health Patient Web (patient.lumahealth.io)

Update timeline

  1. investigating Jun 22, 2023, 04:12 PM UTC

    We're experiencing an elevated level of errors on Luma Health and are currently looking into the issue. This is currently causing an inability for certain users to use https://next.lumahealth.io and https://patient.lumahealth.io and associated services. Patient communication is not impacted at this time.

  2. resolved Jun 22, 2023, 04:26 PM UTC

    This incident has been resolved.