Luma Health experienced a minor incident on June 23, 2023 affecting Communication Services, lasting 44m. The incident has been resolved; the full update timeline is below.
Affected components
Communication Services
Update timeline
- investigating Jun 23, 2023, 07:18 PM UTC
Our patient reminder system is running behind which may cause delays in patient messaging over all channels. All messages are queued and will not be lost.
- identified Jun 23, 2023, 07:44 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Jun 23, 2023, 08:02 PM UTC
This incident has been resolved.