Luma Health experienced a minor incident on September 14, 2023 affecting Luma Health Web (next.lumahealth.io) and Luma Health Patient Web (patient.lumahealth.io), lasting 21m. The incident has been resolved; the full update timeline is below.
Affected components
Luma Health Web (next.lumahealth.io)Luma Health Patient Web (patient.lumahealth.io)
Update timeline
- investigating Sep 14, 2023, 09:39 PM UTC
We're experiencing an elevated level of errors in our Chat Hub Application and we are currently looking into the issue. This is currently causing an inability for certain users to access it or delays in sending or receiving messages.
- resolved Sep 14, 2023, 10:00 PM UTC
This incident has been resolved.