Luma Health incident

EHR Integration Delays

Minor Resolved View vendor source →

Luma Health experienced a minor incident on October 17, 2023 affecting EHR/PM Integration System, lasting 8m. The incident has been resolved; the full update timeline is below.

Started
Oct 17, 2023, 10:44 PM UTC
Resolved
Oct 17, 2023, 10:52 PM UTC
Duration
8m
Detected by Pingoru
Oct 17, 2023, 10:44 PM UTC

Affected components

EHR/PM Integration System

Update timeline

  1. investigating Oct 17, 2023, 10:44 PM UTC

    Our EHR integration system is running behind which may cause delays in updating appointment status, creating appointments, and synchronizing new appointments.

  2. resolved Oct 17, 2023, 10:52 PM UTC

    This incident has been resolved.