Luma Health incident

SSO Outage

Notice Resolved View vendor source →

Luma Health experienced a notice incident on October 30, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 30, 2023, 09:16 PM UTC
Resolved
Oct 30, 2023, 08:00 PM UTC
Duration
—
Detected by Pingoru
Oct 30, 2023, 09:16 PM UTC

Update timeline

  1. resolved Oct 30, 2023, 09:16 PM UTC

    Our third-party vendor for Single Sign-on, Auth0, was down from 12:55 to 1:20 p.m. PST. During that period some users who tried to log in using that authentication method weren't able to access their Luma account. They promptly re-established their services and users can log in as usual via SSO.