Luma Health experienced a notice incident on November 15, 2023 affecting Communication Services, lasting 7h 6m. The incident has been resolved; the full update timeline is below.
Affected components
Communication Services
Update timeline
- investigating Nov 15, 2023, 07:26 PM UTC
We're currently experiencing a high volume of messages, which may lead to delays in message delivery. Our team is working to resolve this promptly. We apologize for any inconvenience and appreciate your patience.
- identified Nov 15, 2023, 08:13 PM UTC
The issue has been identified and a fix is being implemented.
- identified Nov 16, 2023, 12:15 AM UTC
We are continuing to work on a fix for this issue.
- monitoring Nov 16, 2023, 12:15 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 16, 2023, 02:32 AM UTC
This incident has been resolved.