Luma Health experienced a major incident on April 10, 2024 affecting Luma Health Web (next.lumahealth.io), lasting 33m. The incident has been resolved; the full update timeline is below.
Affected components
Luma Health Web (next.lumahealth.io)
Update timeline
- identified Apr 10, 2024, 01:16 PM UTC
Some customers are reporting issues logging into the product. Our team has identified the root cause and a fix is underway. This issue is only impacting the user interface (i.e. https://next.lumahealth.io), all automated workflows and embedded applications are still functionally normally.
- monitoring Apr 10, 2024, 01:26 PM UTC
A fix has been applied, and impacted users are once again able to access the product. Our team is currently monitoring.
- resolved Apr 10, 2024, 01:49 PM UTC
This incident has been resolved.