Luma Health experienced a minor incident on April 19, 2023 affecting Communication Services, lasting 4h 3m. The incident has been resolved; the full update timeline is below.
Affected components
Communication Services
Update timeline
- investigating Apr 19, 2023, 06:28 PM UTC
Luma Health message system is running behind which may cause delays in patient messaging over all channels. Our Engineering team is actively investigating what could have caused this situation. We will provide you with updates as soon as they become available.
- resolved Apr 19, 2023, 10:31 PM UTC
This incident has been resolved: We are continuing to tune the infrastructure to handle spikes in traffic.