Luma Health experienced a major incident on November 14, 2024 affecting Communication Services and EHR/PM Integration System, lasting 41m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 14, 2024, 06:35 PM UTC
We're experiencing delays on Luma Health Platform and are currently looking into the issue. This is currently impacting Luma messaging and integration services.
- investigating Nov 14, 2024, 06:36 PM UTC
We are currently experiencing delays on the Luma Health Platform, impacting our messaging and integration services. Our team is actively investigating the issue and working to resolve it as quickly as possible. We appreciate your patience and will provide updates as soon as more information is available. Thank you for your understanding.
- monitoring Nov 14, 2024, 06:46 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 14, 2024, 11:21 PM UTC
This incident has been resolved.