Luma Health experienced a minor incident on November 19, 2024 affecting Communication Services and Twilio SMS, lasting 15m. The incident has been resolved; the full update timeline is below.
Affected components
Communication ServicesTwilio SMS
Update timeline
- investigating Nov 19, 2024, 03:52 PM UTC
Our SMS vendor is currently experiencing degraded performance on SMS programmable messaging, and you may experience delays in SMS deliverability. Our team is working with Twilio to have more information, and we will provide updates as soon as they become available.
- resolved Nov 19, 2024, 04:07 PM UTC
This incident has been resolved.