Luma Health incident

Slowness on Luma Health

Minor Resolved View vendor source →

Luma Health experienced a minor incident on April 9, 2025 affecting Luma Health Web (next.lumahealth.io) and Luma Health Patient Web (patient.lumahealth.io), lasting 48m. The incident has been resolved; the full update timeline is below.

Started
Apr 09, 2025, 04:54 PM UTC
Resolved
Apr 09, 2025, 05:43 PM UTC
Duration
48m
Detected by Pingoru
Apr 09, 2025, 04:54 PM UTC

Affected components

Luma Health Web (next.lumahealth.io)Luma Health Patient Web (patient.lumahealth.io)

Update timeline

  1. investigating Apr 09, 2025, 04:54 PM UTC

    We're experiencing slowness on Luma Health and are currently looking into the issue. This is currently causing delays for users to use https://next.lumahealth.io and https://patient.lumahealth.io. Patient communication is not impacted at this time.

  2. investigating Apr 09, 2025, 05:20 PM UTC

    We are continuing to investigate this issue.

  3. resolved Apr 09, 2025, 05:43 PM UTC

    This incident has been resolved.