Luma Health incident
Epic Customers Only - Appointment Confirmation Delays
Minor Vendor's status page →
Resolved after 1 hour 21 minutes, affecting EHR/PM Integration System, on August 14, 2023.
The issue has been identified and a fix is being implemented.
Affected components
EHR/PM Integration System
Update timeline
- investigating Aug 14, 2023, 07:07 PM UTC
Our team identified that the Appointment confirmation status write-back for Epic Customers is being delayed. It is not impacting any other Epic <> Luma Integration workflows. All work is queued and will not be lost.
- identified Aug 14, 2023, 08:07 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Aug 14, 2023, 08:28 PM UTC
This incident has been resolved.
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