Resolved after 1 hour 20 minutes, on October 30, 2023.
Our third-party vendor for Single Sign-on, Auth0, was down from 12:55 to 1:20 p.m. PST. During that period some users who tried to log in using that authentication method weren't able to access their Luma account. They promptly re-established their services and users can log in as usual via SSO.
Update timeline
- resolved Oct 30, 2023, 09:16 PM UTC
Our third-party vendor for Single Sign-on, Auth0, was down from 12:55 to 1:20 p.m. PST. During that period some users who tried to log in using that authentication method weren't able to access their Luma account. They promptly re-established their services and users can log in as usual via SSO.
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