Resolved after 1 hour 9 minutes, affecting Communication Services, on November 29, 2023.
A fix has been implemented and we are monitoring the results.
Affected components
Communication Services
Update timeline
- investigating Nov 29, 2023, 09:13 PM UTC
Our messaging system is running behind which may cause delays in patient messaging over all channels. All messages are queued and will not be lost.
- identified Nov 29, 2023, 09:58 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Nov 29, 2023, 10:12 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 29, 2023, 10:23 PM UTC
This incident has been resolved.
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