Resolved after 51 minutes, affecting Luma Health Web (next.lumahealth.io) and Luma Health Patient Web (patient.lumahealth.io), on May 8, 2024.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating May 08, 2024, 06:54 PM UTC
We're experiencing an elevated level of errors on Luma Health and are currently looking into the issue. This is currently causing an inability for certain users to use https://next.lumahealth.io and https://patient.lumahealth.io and associated services. Patient communication is not impacted at this time.
- investigating May 08, 2024, 07:25 PM UTC
We are continuing to investigate this issue.
- monitoring May 08, 2024, 07:26 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 08, 2024, 07:46 PM UTC
This incident has been resolved.
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