Resolved after 2 hours 18 minutes, affecting Luma Health Web (next.lumahealth.io) and Luma Health API and 1 more, on August 4, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Luma Health Web (next.lumahealth.io)Luma Health APIEHR/PM Integration SystemLuma Health Patient Web (patient.lumahealth.io)
Update timeline
- investigating Aug 04, 2025, 03:22 PM UTC
We're experiencing system delays and are currently looking into the issue. We will post a new update within the next 30 minutes.
- identified Aug 04, 2025, 03:37 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 04, 2025, 04:06 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 04, 2025, 05:41 PM UTC
This incident has been resolved.
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