LoopUp incident
Cloud Telephony - South Korea - Service disruption impacting inbound calls
Resolved after 22 hours 22 minutes, affecting Asia-Pacific, on March 23, 2026.
The issue affecting inbound calls in South Korea has now been fully resolved. Testing and monitoring confirm that services are operating normally, with calls connecting as expected. We will continue to monitor to ensure ongoing stability. If you experience any further issues, please contact [email protected].
Affected components
Update timeline
- investigating Mar 23, 2026, 11:31 AM UTC
We are currently experiencing issues in South Korea, where some inbound calls may fail to connect. We are working with the relevant upstream carrier as a matter of urgency to restore normal service. Further updates will be shared as more information becomes available. If you are experiencing issues, please contact [email protected].
- resolved Mar 24, 2026, 09:53 AM UTC
The issue affecting inbound calls in South Korea has now been fully resolved. Testing and monitoring confirm that services are operating normally, with calls connecting as expected. We will continue to monitor to ensure ongoing stability. If you experience any further issues, please contact [email protected].
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