LoopUp incident

Cloud Telephony - South Korea - Service disruption impacting inbound calls

Minor Resolved View vendor source →

LoopUp experienced a minor incident on March 23, 2026 affecting Asia-Pacific, lasting 22h 22m. The incident has been resolved; the full update timeline is below.

Started
Mar 23, 2026, 11:31 AM UTC
Resolved
Mar 24, 2026, 09:53 AM UTC
Duration
22h 22m
Detected by Pingoru
Mar 23, 2026, 11:31 AM UTC

Affected components

Asia-Pacific

Update timeline

  1. investigating Mar 23, 2026, 11:31 AM UTC

    We are currently experiencing issues in South Korea, where some inbound calls may fail to connect. We are working with the relevant upstream carrier as a matter of urgency to restore normal service. Further updates will be shared as more information becomes available. If you are experiencing issues, please contact [email protected].

  2. resolved Mar 24, 2026, 09:53 AM UTC

    The issue affecting inbound calls in South Korea has now been fully resolved. Testing and monitoring confirm that services are operating normally, with calls connecting as expected. We will continue to monitor to ensure ongoing stability. If you experience any further issues, please contact [email protected].