LOKE incident
Online Ordering — Intermittent Failures (Lightspeed O-Series)
Resolved after 3 minutes, affecting Customer Applications and Customer Applications (Customer Applications — Australia / New Zealand) and 1 more, on September 1, 2026.
This issue has been resolved. Lightspeed has confirmed they corrected a configuration error on their side and the O-Series API is operating normally again.
Affected components
Update timeline
- investigating Sep 01, 2026, 01:43 AM UTC
We have been notified of an issue affecting online ordering for merchants on Lightspeed Restaurant (O-Series). Lightspeed has confirmed that integration partners are intermittently unable to reach their O-Series API, which may cause order delays or failed orders. Issue start time: approximately 11:10 AM AEST, Tue 1 Sep 2026 Lightspeed's status page: https://status.lightspeedhq.com/incidents/y1b8stw1vylh We'll post another update as soon as we hear from Lightspeed.
- resolved Sep 01, 2026, 01:47 AM UTC
This issue has been resolved. Lightspeed has confirmed they corrected a configuration error on their side and the O-Series API is operating normally again.
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