App Issue – Not Loading

Update timeline

1. investigating Sep 18, 2026, 01:43 PM UTC

   We are currently experiencing an issue with the app, it’s not loading intermittently. The issue has been observed across multiple stores. We are investigating the issue and will provide an update once we have more information.

2. investigating Sep 18, 2026, 01:43 PM UTC

   We are currently experiencing an issue with the app, it’s not loading intermittently. The issue has been observed across multiple stores. We are investigating the issue and will provide an update once we have more information.

3. investigating Sep 18, 2026, 01:55 PM UTC

   We are currently experiencing an issue with the app, it’s not loading intermittently. The issue has been observed across multiple stores. We are investigating the issue and will provide an update once we have more information.

4. investigating Sep 18, 2026, 01:55 PM UTC

   We are currently experiencing an issue with the app, it’s not loading intermittently. The issue has been observed across multiple stores. We are investigating the issue and will provide an update once we have more information.

5. identified Sep 18, 2026, 02:41 PM UTC

   We are currently experiencing an issue with the app, it’s not loading intermittently. The issue has been observed across multiple stores. We are investigating the issue and will provide an update once we have more information.

6. identified Sep 18, 2026, 02:41 PM UTC

   We are currently experiencing an issue with the app, it’s not loading intermittently. The issue has been observed across multiple stores. We are investigating the issue and will provide an update once we have more information.

7. monitoring Sep 18, 2026, 02:51 PM UTC

   We believe we have identified the fix and we will continue to actively monitor this.

8. monitoring Sep 18, 2026, 02:51 PM UTC

   We believe we have identified the fix and we will continue to actively monitor this.

9. resolved Sep 18, 2026, 03:37 PM UTC

   The issue has been resolved, and the app is now working normally. Back to current status SUBSCRIBE Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by text message Afghanistan [+93] Aland Islands [+358] Albania [+355] Algeria [+213] AmericanSamoa [+1 684] Andorra [+376] Angola [+244] Anguilla [+1 264] Antarctica [+672] Antigua and Barbuda [+1268] Argentina [+54] Armenia [+374] Aruba [+297] Australia [+61] Austria [+43] Azerbaijan [+994] Bahamas [+1 242] Bahrain [+973] Bangladesh [+880] Barbados [+1 246] Belarus [+375] Belgium [+32] Belize [+501] Benin [+229] Bermuda [+1 441] Bhutan [+975] Bolivia, Plurinational State of [+591] Bosnia and Herzegovina [+387] Botswana [+267] Brazil [+55] British Indian Ocean Territory [+246] Brunei Darussalam [+673] Bulgaria [+359] Burkina Faso [+226] Burundi [+257] Cambodia [+855] Cameroon [+237] Canada [+1] Cape Verde [+238] Cayman Islands [+ 345] Central African Republic [+236] Chad [+235] Chile [+56] China [+86] Christmas Island [+61] Cocos (Keeling) Islands [+61] Colombia [+57] Comoros [+269] Congo [+242] Congo, The Democratic Republic of the [+243] Cook Islands [+682] Costa Rica [+506] Cote d'Ivoire [+225] Croatia [+385] Cuba [+53] Cyprus [+537] Czech Republic [+420] Denmark [+45] Djibouti [+253] Dominica [+1 767] Dominican Republic [+1 849] Ecuador [+593] Egypt [+20] El Salvador [+503] Equatorial Guinea [+240] Eritrea [+291] Estonia [+372] Ethiopia [+251] Falkland Islands (Malvinas) [+500] Faroe Islands [+298] Fiji [+679] Finland [+358] France [+33] French Guiana [+594] French Polynesia [+689] Gabon [+241] Gambia [+220] Georgia [+995] Germany [+49] Ghana [+233] Gibraltar [+350] Greece [+30] Greenland [+299] Grenada [+1 473] Guadeloupe [+590] Guam [+1 671] Guatemala [+502] Guernsey [+44] Guinea [+224] Guinea-Bissau [+245] Guyana [+595] Haiti [+509] Holy See (Vatican City State) [+379] Honduras [+504] Hong Kong [+852] Hungary [+36] Iceland [+354] India [+91] Indonesia [+62] Iran, Islamic Republic of [+98] Iraq [+964] Ireland [+353] Isle of Man [+44] Israel [+972] Italy [+39] Jamaica [+1 876] Japan [+81] Jersey [+44] Jordan [+962] Kazakhstan [+7 7] Kenya [+254] Kiribati [+686] Korea, Democratic People's Republic of [+850] Korea, Republic of [+82] Kuwait [+965] Kyrgyzstan [+996] Lao People's Democratic Republic [+856] Latvia [+371] Lebanon [+961] Lesotho [+266] Liberia [+231] Libyan Arab Jamahiriya [+218] Liechtenstein [+423] Lithuania [+370] Luxembourg [+352] Macao [+853] Macedonia, The Former Yugoslav Republic of [+389] Madagascar [+261] Malawi [+265] Malaysia [+60] Maldives [+960] Mali [+223] Malta [+356] Marshall Islands [+692] Martinique [+596] Mauritania [+222] Mauritius [+230] Mayotte [+262] Mexico [+52] Micronesia, Federated States of [+691] Moldova, Republic of [+373] Monaco [+377] Mongolia [+976] Montenegro [+382] Montserrat [+1664] Morocco [+212] Mozambique [+258] Myanmar [+95] Namibia [+264] Nauru [+674] Nepal [+977] Netherlands [+31] Netherlands Antilles [+599] New Caledonia [+687] New Zealand [+64] Nicaragua [+505] Niger [+227] Nigeria [+234] Niue [+683] Norfolk Island [+672] Northern Mariana Islands [+1 670] Norway [+47] Oman [+968] Pakistan [+92] Palau [+680] Palestinian Territory, Occupied [+970] Panama [+507] Papua New Guinea [+675] Paraguay [+595] Peru [+51] Philippines [+63] Pitcairn [+872] Poland [+48] Portugal [+351] Puerto Rico [+1 939] Qatar [+974] Reunion [+262] Romania [+40] Russia [+7] Rwanda [+250] Saint Barthlemy [+590] Saint Helena, Ascension and Tristan Da Cunha [+290] Saint Kitts and Nevis [+1 869] Saint Lucia [+1 758] Saint Martin [+590] Saint Pierre and Miquelon [+508] Saint Vincent and the Grenadines [+1 784] Samoa [+685] San Marino [+378] Sao Tome and Principe [+239] Saudi Arabia [+966] Senegal [+221] Serbia [+381] Seychelles [+248] Sierra Leone [+232] Singapore [+65] Slovakia [+421] Slovenia [+386] Solomon Islands [+677] Somalia [+252] South Africa [+27] South Georgia and the South Sandwich Islands [+500] Spain [+34] Sri Lanka [+94] Sudan [+249] Suriname [+597] Svalbard and Jan Mayen [+47] Swaziland [+268] Sweden [+46] Switzerland [+41] Syrian Arab Republic [+963] Taiwan, Province of China [+886] Tajikistan [+992] Tanzania, United Republic of [+255] Thailand [+66] Timor-Leste [+670] Togo [+228] Tokelau [+690] Tonga [+676] Trinidad and Tobago [+1 868] Tunisia [+216] Turkey [+90] Turkmenistan [+993] Turks and Caicos Islands [+1 649] Tuvalu [+688] Uganda [+256] Ukraine [+380] United Arab Emirates [+971] United Kingdom [+44] United States [+1] Uruguay [+598] Uzbekistan [+998] Vanuatu [+678] Venezuela, Bolivarian Republic of [+58] Viet Nam [+84] Virgin Islands, British [+1 284] Virgin Islands, U.S. [+1 340] Wallis and Futuna [+681] Yemen [+967] Zambia [+260] Zimbabwe [+263] Example: 201-555-1717 Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive statu

10. resolved Sep 18, 2026, 03:37 PM UTC

    The issue has been resolved, and the app is now working normally.

11. monitoring Sep 18, 2026, 04:14 PM UTC

    We are currently experiencing an issue with the app. The issue is intermittent, but the app is currently working. We are continuing to monitor the situation.

12. monitoring Sep 18, 2026, 04:14 PM UTC

    We are currently experiencing an issue with the app. The issue is intermittent, but the app is currently working. We are continuing to monitor the situation.

13. monitoring Sep 18, 2026, 05:44 PM UTC

    The issue has been fixed, and services are back to normal. We will continue to monitor the situation.

14. monitoring Sep 18, 2026, 05:44 PM UTC

    The issue has been fixed, and services are back to normal. We will continue to monitor the situation.

15. monitoring Sep 18, 2026, 06:14 PM UTC

    We are continuing to monitor the system status.

16. monitoring Sep 18, 2026, 06:14 PM UTC

    We are continuing to monitor the system status.

17. resolved Sep 18, 2026, 06:25 PM UTC

    The issue has been successfully resolved, and online ordering is back up and functioning normally. We will continue to actively monitor the system to ensure ongoing stability. Back to current status SUBSCRIBE Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by text message Afghanistan [+93] Aland Islands [+358] Albania [+355] Algeria [+213] AmericanSamoa [+1 684] Andorra [+376] Angola [+244] Anguilla [+1 264] Antarctica [+672] Antigua and Barbuda [+1268] Argentina [+54] Armenia [+374] Aruba [+297] Australia [+61] Austria [+43] Azerbaijan [+994] Bahamas [+1 242] Bahrain [+973] Bangladesh [+880] Barbados [+1 246] Belarus [+375] Belgium [+32] Belize [+501] Benin [+229] Bermuda [+1 441] Bhutan [+975] Bolivia, Plurinational State of [+591] Bosnia and Herzegovina [+387] Botswana [+267] Brazil [+55] British Indian Ocean Territory [+246] Brunei Darussalam [+673] Bulgaria [+359] Burkina Faso [+226] Burundi [+257] Cambodia [+855] Cameroon [+237] Canada [+1] Cape Verde [+238] Cayman Islands [+ 345] Central African Republic [+236] Chad [+235] Chile [+56] China [+86] Christmas Island [+61] Cocos (Keeling) Islands [+61] Colombia [+57] Comoros [+269] Congo [+242] Congo, The Democratic Republic of the [+243] Cook Islands [+682] Costa Rica [+506] Cote d'Ivoire [+225] Croatia [+385] Cuba [+53] Cyprus [+537] Czech Republic [+420] Denmark [+45] Djibouti [+253] Dominica [+1 767] Dominican Republic [+1 849] Ecuador [+593] Egypt [+20] El Salvador [+503] Equatorial Guinea [+240] Eritrea [+291] Estonia [+372] Ethiopia [+251] Falkland Islands (Malvinas) [+500] Faroe Islands [+298] Fiji [+679] Finland [+358] France [+33] French Guiana [+594] French Polynesia [+689] Gabon [+241] Gambia [+220] Georgia [+995] Germany [+49] Ghana [+233] Gibraltar [+350] Greece [+30] Greenland [+299] Grenada [+1 473] Guadeloupe [+590] Guam [+1 671] Guatemala [+502] Guernsey [+44] Guinea [+224] Guinea-Bissau [+245] Guyana [+595] Haiti [+509] Holy See (Vatican City State) [+379] Honduras [+504] Hong Kong [+852] Hungary [+36] Iceland [+354] India [+91] Indonesia [+62] Iran, Islamic Republic of [+98] Iraq [+964] Ireland [+353] Isle of Man [+44] Israel [+972] Italy [+39] Jamaica [+1 876] Japan [+81] Jersey [+44] Jordan [+962] Kazakhstan [+7 7] Kenya [+254] Kiribati [+686] Korea, Democratic People's Republic of [+850] Korea, Republic of [+82] Kuwait [+965] Kyrgyzstan [+996] Lao People's Democratic Republic [+856] Latvia [+371] Lebanon [+961] Lesotho [+266] Liberia [+231] Libyan Arab Jamahiriya [+218] Liechtenstein [+423] Lithuania [+370] Luxembourg [+352] Macao [+853] Macedonia, The Former Yugoslav Republic of [+389] Madagascar [+261] Malawi [+265] Malaysia [+60] Maldives [+960] Mali [+223] Malta [+356] Marshall Islands [+692] Martinique [+596] Mauritania [+222] Mauritius [+230] Mayotte [+262] Mexico [+52] Micronesia, Federated States of [+691] Moldova, Republic of [+373] Monaco [+377] Mongolia [+976] Montenegro [+382] Montserrat [+1664] Morocco [+212] Mozambique [+258] Myanmar [+95] Namibia [+264] Nauru [+674] Nepal [+977] Netherlands [+31] Netherlands Antilles [+599] New Caledonia [+687] New Zealand [+64] Nicaragua [+505] Niger [+227] Nigeria [+234] Niue [+683] Norfolk Island [+672] Northern Mariana Islands [+1 670] Norway [+47] Oman [+968] Pakistan [+92] Palau [+680] Palestinian Territory, Occupied [+970] Panama [+507] Papua New Guinea [+675] Paraguay [+595] Peru [+51] Philippines [+63] Pitcairn [+872] Poland [+48] Portugal [+351] Puerto Rico [+1 939] Qatar [+974] Reunion [+262] Romania [+40] Russia [+7] Rwanda [+250] Saint Barthlemy [+590] Saint Helena, Ascension and Tristan Da Cunha [+290] Saint Kitts and Nevis [+1 869] Saint Lucia [+1 758] Saint Martin [+590] Saint Pierre and Miquelon [+508] Saint Vincent and the Grenadines [+1 784] Samoa [+685] San Marino [+378] Sao Tome and Principe [+239] Saudi Arabia [+966] Senegal [+221] Serbia [+381] Seychelles [+248] Sierra Leone [+232] Singapore [+65] Slovakia [+421] Slovenia [+386] Solomon Islands [+677] Somalia [+252] South Africa [+27] South Georgia and the South Sandwich Islands [+500] Spain [+34] Sri Lanka [+94] Sudan [+249] Suriname [+597] Svalbard and Jan Mayen [+47] Swaziland [+268] Sweden [+46] Switzerland [+41] Syrian Arab Republic [+963] Taiwan, Province of China [+886] Tajikistan [+992] Tanzania, United Republic of [+255] Thailand [+66] Timor-Leste [+670] Togo [+228] Tokelau [+690] Tonga [+676] Trinidad and Tobago [+1 868] Tunisia [+216] Turkey [+90] Turkmenistan [+993] Turks and Caicos Islands [+1 649] Tuvalu [+688] Uganda [+256] Ukraine [+380] United Arab Emirates [+971] United Kingdom [+44] United States [+1] Uruguay [+598] Uzbekistan [+998] Vanuatu [+678] Venezuela, Bolivarian Republic of [+58] Viet Nam [+84] Virgin Islands, British [+1 284] Virgin Islands, U.S. [+1 340] Wallis and Futuna [+681] Yemen [+967] Zambia [+260] Zimbabwe [+263] Example: 201-555-1717 Close