LOKE incident

Online Ordering Issues

Minor Resolved View vendor source →

LOKE experienced a minor incident on September 3, 2026 affecting Integrations and Support (United States), lasting 10h 19m. The incident has been resolved; the full update timeline is below.

Started
Sep 03, 2026, 06:26 PM UTC
Resolved
Sep 04, 2026, 04:46 AM UTC
Duration
10h 19m
Detected by Pingoru
Sep 03, 2026, 06:26 PM UTC

Affected components

IntegrationsSupport (United States)

Update timeline

  1. investigating Sep 03, 2026, 06:26 PM UTC

    We are currently investigating an issue affecting online ordering at some stores. Customers may experience difficulties when placing orders online. Our team is actively investigating the issue and working to restore normal service as soon as possible.

  2. investigating Sep 03, 2026, 06:26 PM UTC

    We are currently investigating an issue affecting online ordering at some stores. Customers may experience difficulties when placing orders online. Our team is actively investigating the issue and working to restore normal service as soon as possible.

  3. investigating Sep 03, 2026, 07:08 PM UTC

    Our investigation indicates that this issue is related to SpeedLine and is currently affecting some stores in the following states: Florida, Michigan, Texas, Ohio, Illinois, and Tennessee Customers at affected locations may experience issues when placing online orders. Our team is working closely with SpeedLine to investigate the issue and obtain further updates. We are actively monitoring the situation and will provide additional information as it becomes available.

  4. investigating Sep 03, 2026, 07:08 PM UTC

    Our investigation indicates that this issue is related to SpeedLine and is currently affecting some stores in the following states: Florida, Michigan, Texas, Ohio, Illinois, and Tennessee Customers at affected locations may experience issues when placing online orders. Our team is working closely with SpeedLine to investigate the issue and obtain further updates. We are actively monitoring the situation and will provide additional information as it becomes available.

  5. monitoring Sep 03, 2026, 07:24 PM UTC

    SpeedLine has confirmed that a major storm in the Michigan area has caused power outages, affecting some stores and resulting in issues with online ordering. Our team will continue to monitor the affected locations and work closely with SpeedLine for further updates.

  6. monitoring Sep 03, 2026, 07:24 PM UTC

    SpeedLine has confirmed that a major storm in the Michigan area has caused power outages, affecting some stores and resulting in issues with online ordering. Our team will continue to monitor the affected locations and work closely with SpeedLine for further updates.

  7. monitoring Sep 04, 2026, 01:48 AM UTC

    We are still actively monitoring online orders due to a Storm on certain locations. Our team will continue to monitor the affected locations and work closely with our 3rd parties for further updates.

  8. monitoring Sep 04, 2026, 01:48 AM UTC

    We are still actively monitoring online orders due to a Storm on certain locations. Our team will continue to monitor the affected locations and work closely with our 3rd parties for further updates.

  9. resolved Sep 04, 2026, 04:46 AM UTC

    We are glad to inform you that orders are coming through for most stores that were affected by the Storm and Speedline provided successful orders. Affected State: Michigan,Florida, Texas, Ohio, Illinois, and Tennessee We appreciate your patience and understanding in this matter. 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