Resolved on January 13, 2025.
Serverless service experienced an issue that caused request timeouts for our customers. During this period, customers may have encountered delays or failures when attempting to access services. The issue was resolved by restarting one of our controller nodes. We are currently investigating the root cause of the problem to prevent future occurrences. We apologize for the inconvenience this have caused and appreciate your patience as we work to ensure the reliability of our services.
Update timeline
- resolved Jan 13, 2025, 08:46 AM UTC
Serverless service experienced an issue that caused request timeouts for our customers. During this period, customers may have encountered delays or failures when attempting to access services. The issue was resolved by restarting one of our controller nodes. We are currently investigating the root cause of the problem to prevent future occurrences. We apologize for the inconvenience this have caused and appreciate your patience as we work to ensure the reliability of our services.
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