Litium incident

Incident – Level 1: Minor Impact – Phone support service disruption

Minor Resolved View vendor source →

Litium experienced a minor incident on July 31, 2026 affecting Support Phone, lasting 2h 27m. The incident has been resolved; the full update timeline is below.

Started
Jul 31, 2026, 07:16 AM UTC
Resolved
Jul 31, 2026, 09:44 AM UTC
Duration
2h 27m
Detected by Pingoru
Jul 31, 2026, 07:16 AM UTC

Affected components

Support Phone

Update timeline

  1. investigating Jul 31, 2026, 07:16 AM UTC

    Litium phone support is currently experiencing a service disruption. During this time, phone support is unavailable. However, you can still reach the support via email, and cases will still be managed. Please include URGENT in the subject line if your matter requires immediate attention. Regards Litium Support

  2. monitoring Jul 31, 2026, 09:08 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 31, 2026, 09:44 AM UTC

    This incident has been resolved.