Lightspeed incident

C-series Backoffice and storefront checkout issues

Critical Resolved View vendor source →

Lightspeed experienced a critical incident on August 7, 2026 affecting Lightspeed eCom (Europe), lasting 39m. The incident has been resolved; the full update timeline is below.

Started
Aug 07, 2026, 09:42 AM UTC
Resolved
Aug 07, 2026, 10:21 AM UTC
Duration
39m
Detected by Pingoru
Aug 07, 2026, 09:42 AM UTC

Affected components

Lightspeed eCom (Europe)

Update timeline

  1. identified Aug 07, 2026, 09:42 AM UTC

    We are currently investigating an issue affecting merchants using Lightspeed eCom in Europe. A dedicated team is investigating the issue.

  2. monitoring Aug 07, 2026, 09:57 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 07, 2026, 10:21 AM UTC

    This incident has been resolved.