Lightspeed experienced a minor incident on September 3, 2026 affecting Setup, lasting 8h 30m. The incident has been resolved; the full update timeline is below.
Affected components
Setup
Update timeline
- investigating Sep 03, 2026, 03:22 PM UTC
We are aware of an issue where on-account payment information is not updating as expected. Our team is currently investigating the issue and working to resolve it. We’ll provide another update as soon as we have more information.
- investigating Sep 03, 2026, 03:23 PM UTC
We are aware of an issue where on-account payment information is not updating as expected. Our team is currently investigating the issue and working to resolve it. We’ll provide another update as soon as we have more information.
- resolved Sep 03, 2026, 11:53 PM UTC
This incident has been resolved.