Lightspeed incident

Restaurant O-Series: API intermittently failing requests

Major Resolved View vendor source →

Lightspeed experienced a major incident on September 1, 2026 affecting API, lasting 15m. The incident has been resolved; the full update timeline is below.

Started
Sep 01, 2026, 01:26 AM UTC
Resolved
Sep 01, 2026, 01:42 AM UTC
Duration
15m
Detected by Pingoru
Sep 01, 2026, 01:26 AM UTC

Affected components

API

Update timeline

  1. investigating Sep 01, 2026, 01:26 AM UTC

    Our team is investigating an issue where Integration Partners are unable to contact the Lightspeed O-Series API intermittently, resulting in online ordering delays starting at approximately 11:10AM AEST.

  2. resolved Sep 01, 2026, 01:42 AM UTC

    Our team have resolved a configuration error and systems should now be functioning as normal.