Lightspeed incident
Lightspeed Payments (K-Series): Some CA merchants are unable to process AMEX payments
Minor Vendor's status page →
Resolved after 1 day, affecting Lightspeed Payments, on September 9, 2026.
The payment method was re-added for those accounts, allowing them to process AMEX cards again. This is now resolved.
Affected components
Lightspeed Payments
Update timeline
- investigating Sep 09, 2026, 04:16 AM UTC
We have received reports that some CA merchants have been unable to process AMEX transactions since 4 September 2026 due to the payment method being disabled in error. Our team is actively investigating the issue, and we will provide further updates as soon as possible.
- investigating Sep 09, 2026, 07:03 AM UTC
We are currently investigating the issue.
- resolved Sep 10, 2026, 04:26 AM UTC
The payment method was re-added for those accounts, allowing them to process AMEX cards again. This is now resolved.
Your product runs on more than Lightspeed
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services