Resolved after 58 minutes, affecting Lightspeed Payments, on July 17, 2026.
The issue with Lightspeed Payments has been resolved. Transactions are now being processed normally.
Affected components
Update timeline
- investigating Jul 17, 2026, 11:18 AM UTC
We are aware of an issue affecting certain payment terminal integrations. Our team is actively investigating and working to restore normal processing. We apologise for the disruption to your sales operations and will provide updates as we learn more.
- monitoring Jul 17, 2026, 11:48 AM UTC
The issue is now resolved. We will continue to monitor the situation. If you are still experiencing issues, please use our standalone payments workaround: https://k-series-support.lightspeedhq.com/hc/en-us/articles/5028210082715-Standalone-payments
- resolved Jul 17, 2026, 12:17 PM UTC
The issue with Lightspeed Payments has been resolved. Transactions are now being processed normally.
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