Lightspeed incident

Lightspeed K-series: App becomes unresponsive after screen off post-payment confirmation

Minor Ongoing View vendor source →

Lightspeed is currently experiencing a minor incident affecting Lightspeed Payments, which began 1h ago. The vendor's full update timeline is below.

Started
Jun 17, 2026, 07:48 AM UTC
Resolved
Ongoing
Duration
● 1h 26m
Detected by Pingoru
Jun 17, 2026, 07:48 AM UTC

Affected components

Lightspeed Payments

Update timeline

  1. investigating Jun 17, 2026, 07:48 AM UTC

    We are currently investigating an issue where the Lightspeed K-Series app becomes unresponsive on iOS devices when the iPhone is locked (screen turned off) after a payment has successfully completed. Workaround: Force-close and restart the app to restore functionality.