Lightspeed incident

K-Series: degraded performance processing payments via Lightspeed Payments

Minor Ongoing View vendor source →

Lightspeed is currently experiencing a minor incident affecting Payments, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 04, 2026, 11:51 AM UTC
Resolved
Ongoing
Duration
● 2h 9m
Detected by Pingoru
Jun 04, 2026, 11:51 AM UTC

Affected components

Payments

Update timeline

  1. investigating Jun 04, 2026, 11:51 AM UTC

    We are currently investigating this issue.

  2. investigating Jun 04, 2026, 11:53 AM UTC

    We are continuing to investigate this issue.

  3. investigating Jun 04, 2026, 12:06 PM UTC

    We are currently experiencing an issue with integrated payments initiated through the POS system. As a workaround, payments can still be processed using standalone mode: https://k-series-support.lightspeedhq.com/hc/en-us/articles/5028210082715-Standalone-payments

  4. monitoring Jun 04, 2026, 01:19 PM UTC

    A fix has been implemented, and we are currently monitoring the results.