Lightspeed incident
K-Series: degraded performance processing payments via Lightspeed Payments
Resolved after 2 hours 10 minutes, affecting Payments, on June 4, 2026.
A fix has been implemented, and we are currently monitoring the results.
Affected components
Update timeline
- investigating Jun 04, 2026, 11:51 AM UTC
We are currently investigating this issue.
- investigating Jun 04, 2026, 11:53 AM UTC
We are continuing to investigate this issue.
- investigating Jun 04, 2026, 12:06 PM UTC
We are currently experiencing an issue with integrated payments initiated through the POS system. As a workaround, payments can still be processed using standalone mode: https://k-series-support.lightspeedhq.com/hc/en-us/articles/5028210082715-Standalone-payments
- monitoring Jun 04, 2026, 01:19 PM UTC
A fix has been implemented, and we are currently monitoring the results.
- resolved Jun 04, 2026, 02:01 PM UTC
The issue affecting integrated payments has been resolved.
Your product runs on more than Lightspeed
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services