Lightspeed incident

R-series Lightspeed Hub is unable to connect hardware

Major Resolved View vendor source →

Lightspeed experienced a major incident on May 8, 2026 affecting Retail POS, lasting 1h. The incident has been resolved; the full update timeline is below.

Started
May 08, 2026, 09:41 AM UTC
Resolved
May 08, 2026, 10:41 AM UTC
Duration
1h
Detected by Pingoru
May 08, 2026, 09:41 AM UTC

Affected components

Retail POS

Update timeline

  1. investigating May 08, 2026, 09:41 AM UTC

    We are currently investigating this issue.

  2. identified May 08, 2026, 10:05 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 08, 2026, 10:13 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 08, 2026, 10:41 AM UTC

    This incident has been resolved.