Lightspeed incident

LS Pay Australia Hospitality: possible payout delay for AMEX transaction

Ongoing since 09:13 AM UTC, affecting Payments and Lightspeed Payments.

investigating Nov 09, 2026, 09:13 AM UTC

We are aware that a small group of Australian merchants may experience a delay in their American Express transaction payouts. We are actively investigating this with our partner and will provide an update as soon as possible.

Started
Nov 09, 2026, 09:13 AM UTC
Resolved
Ongoing
Duration
● 35m
Detected by Pingoru
Nov 09, 2026, 09:13 AM UTC

Affected components

PaymentsLightspeed Payments

Update timeline

  1. investigating Nov 09, 2026, 09:13 AM UTC

    We are aware that a small group of Australian merchants may experience a delay in their American Express transaction payouts. We are actively investigating this with our partner and will provide an update as soon as possible.

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