Lightspeed incident

A possible delay for Nov 4 2026 payouts may be experienced by a subset of L & K series merchants

Ongoing since 06:01 PM UTC, affecting Lightspeed Payments and Lightspeed Payments.

monitoring Nov 05, 2026, 06:01 PM UTC

Merchants receiving payouts in DKK, SEK, CAD, USD, HUF, and PLN may experience a delay in receiving funds. As a result of this issue, a subset of customers may experience a delay in receiving payouts scheduled to arrive November 5, 2026. Expected credit times per currency: DKK: Regular payouts will be credited on November 6, 2026. Urgent payouts will be credited by the end of the day on November 5. SEK: All payouts will be credited by the end of the day on November 5. CAD: Urgent payouts will be credited by the end of the day on November 5. Regular payouts will be credited by 01:00 CET on November 6. USD: Urgent payouts will be credited by the end of the day on November 5. Regular payouts are not impacted. HUF: Regular and urgent payouts will be credited by the end of the day on November 5. PLN: Urgent payouts will be credited by the end of the day on November 5. Regular payouts are partially impacted and will be credited by 18:30 CET on November 5.

Started: Nov 05, 2026, 06:01 PM UTC
Resolved: Ongoing
Duration: ● 1h 27m
Detected by Pingoru: Nov 05, 2026, 06:01 PM UTC

Affected components

Lightspeed PaymentsLightspeed Payments

Update timeline

monitoring Nov 05, 2026, 06:01 PM UTC

Merchants receiving payouts in DKK, SEK, CAD, USD, HUF, and PLN may experience a delay in receiving funds. As a result of this issue, a subset of customers may experience a delay in receiving payouts scheduled to arrive November 5, 2026. Expected credit times per currency: DKK: Regular payouts will be credited on November 6, 2026. Urgent payouts will be credited by the end of the day on November 5. SEK: All payouts will be credited by the end of the day on November 5. CAD: Urgent payouts will be credited by the end of the day on November 5. Regular payouts will be credited by 01:00 CET on November 6. USD: Urgent payouts will be credited by the end of the day on November 5. Regular payouts are not impacted. HUF: Regular and urgent payouts will be credited by the end of the day on November 5. PLN: Urgent payouts will be credited by the end of the day on November 5. Regular payouts are partially impacted and will be credited by 18:30 CET on November 5.

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