Lightspeed incident

K-Series local payment processing degraded

Minor Resolved View vendor source →

Lightspeed experienced a minor incident on September 25, 2026 affecting Lightspeed Payments, lasting 35m. The incident has been resolved; the full update timeline is below.

Started
Sep 25, 2026, 03:45 PM UTC
Resolved
Sep 25, 2026, 04:20 PM UTC
Duration
35m
Detected by Pingoru
Sep 25, 2026, 03:45 PM UTC

Affected components

Lightspeed Payments

Update timeline

  1. investigating Sep 25, 2026, 03:45 PM UTC

    Hospitality K-Series payment processing experienced degradation, with some local devices reporting an “Unable to access payment method” error.

  2. investigating Sep 25, 2026, 03:46 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Sep 25, 2026, 03:59 PM UTC

    Hospitality K-Series payment processing has recovered after some local devices reported an “Unable to access payment method” error. We are monitoring the service.

  4. resolved Sep 25, 2026, 04:20 PM UTC

    This incident has been resolved