Resolved after 35 minutes, affecting Lightspeed Payments, on September 25, 2026.
Hospitality K-Series payment processing has recovered after some local devices reported an “Unable to access payment method” error. We are monitoring the service.
Affected components
Lightspeed Payments
Update timeline
- investigating Sep 25, 2026, 03:45 PM UTC
Hospitality K-Series payment processing experienced degradation, with some local devices reporting an “Unable to access payment method” error.
- investigating Sep 25, 2026, 03:46 PM UTC
We are continuing to investigate this issue.
- monitoring Sep 25, 2026, 03:59 PM UTC
Hospitality K-Series payment processing has recovered after some local devices reported an “Unable to access payment method” error. We are monitoring the service.
- resolved Sep 25, 2026, 04:20 PM UTC
This incident has been resolved
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