Lightspeed incident

Lightspeed Retail (R-Series)

Major Resolved View vendor source →
Started
May 04, 2026, 02:26 PM UTC
Resolved
May 04, 2026, 02:58 PM UTC
Duration
31m
Detected by Pingoru
May 04, 2026, 02:26 PM UTC

Affected components

Retail POSRetail API

Update timeline

  1. investigating May 04, 2026, 02:26 PM UTC

    We are currently investigating an issue affecting merchants using Lightspeed Retail. A dedicated team is investigating the issue.

  2. identified May 04, 2026, 02:28 PM UTC

    We have identified the cause of the Lightspeed Retail (R-Series) issue and a dedicated team of engineers is working on a solution.

  3. monitoring May 04, 2026, 02:33 PM UTC

    We have implemented a fix and will continue to monitor the situation.

  4. resolved May 04, 2026, 02:58 PM UTC

    This incident has been resolved.

Looking to track Lightspeed downtime and outages?

Pingoru polls Lightspeed's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when Lightspeed reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track Lightspeed alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring Lightspeed for free

5 free monitors · No credit card required