Lightspeed incident

App version 6.22 on iPads with a non-English language setting are unable to open registers.

Minor Ongoing View vendor source →

Lightspeed is currently experiencing a minor incident affecting Retail POS for iPadOS, which began 9h ago. The vendor's full update timeline is below.

Started
Aug 07, 2026, 01:59 PM UTC
Resolved
Ongoing
Duration
● 8h 35m
Detected by Pingoru
Aug 07, 2026, 01:59 PM UTC

Affected components

Retail POS for iPadOS

Update timeline

  1. investigating Aug 07, 2026, 01:59 PM UTC

    We're aware of an issue where retailers using app version 6.22 on iPads with a non-English language setting are unable to open registers. We're actively working on a fix and will provide updates as they become available.

  2. identified Aug 07, 2026, 02:07 PM UTC

    We've identified the issue preventing registers from opening on app version 6.22 for iPads using a non-English language setting. We're working on a fix and will share updates as they become available.