Lightspeed experienced a notice incident on September 14, 2026 affecting Phone Support, lasting 1d 3h. The incident has been resolved; the full update timeline is below.
Affected components
Phone Support
Update timeline
- investigating Sep 14, 2026, 04:24 PM UTC
We are currently receiving reports of degraded service on our French K-series support line for French callers. Our team is currently investigating this. Our French support service is temporarily available at the following number: +33187652207
- monitoring Sep 15, 2026, 03:02 PM UTC
Services are gradually being restored on the French K-series support lines. Our team is monitoring further.
- resolved Sep 15, 2026, 08:15 PM UTC
Services are now fully restored on the French K-series support lines.