Resolved after 1 day 3 hours, affecting Phone Support, on September 14, 2026.
Services are gradually being restored on the French K-series support lines. Our team is monitoring further.
Affected components
Phone Support
Update timeline
- investigating Sep 14, 2026, 04:24 PM UTC
We are currently receiving reports of degraded service on our French K-series support line for French callers. Our team is currently investigating this. Our French support service is temporarily available at the following number: +33187652207
- monitoring Sep 15, 2026, 03:02 PM UTC
Services are gradually being restored on the French K-series support lines. Our team is monitoring further.
- resolved Sep 15, 2026, 08:15 PM UTC
Services are now fully restored on the French K-series support lines.
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