Lightspeed experienced a critical incident on September 25, 2025 affecting Products, lasting 13h 25m. The incident has been resolved; the full update timeline is below.
Affected components
Products
Update timeline
- investigating Sep 25, 2025, 10:34 AM UTC
We're investigating an issue with delays in catalog processing, preventing products from showing up after their creation to Lightspeed (X-Series) retailers and will keep you posted with updates as they come. Thanks for your patience.
- resolved Sep 26, 2025, 12:00 AM UTC
This incident is resolved now