Lightspeed experienced a minor incident on August 5, 2026 affecting Retail POS, lasting 44m. The incident has been resolved; the full update timeline is below.
Affected components
Retail POS
Update timeline
- investigating Aug 05, 2026, 03:34 PM UTC
We are investigating reports of receipt printers failing to work or not being detected after the latest system update. Some users are encountering a "Bad Request 400" error.
- monitoring Aug 05, 2026, 03:48 PM UTC
A fix has been implemented and we are monitoring the results.