Lightspeed incident

Newly created sales are not appearing in Sales History or updating stock adjustments.

Minor Resolved View vendor source →

Lightspeed experienced a minor incident on August 4, 2026 affecting Inventory and Sales History, lasting 3h 13m. The incident has been resolved; the full update timeline is below.

Started
Aug 04, 2026, 09:01 AM UTC
Resolved
Aug 04, 2026, 12:14 PM UTC
Duration
3h 13m
Detected by Pingoru
Aug 04, 2026, 09:01 AM UTC

Affected components

InventorySales History

Update timeline

  1. investigating Aug 04, 2026, 09:01 AM UTC

    Newly created sales are processing successfully and receipts can be printed, but they are not appearing in Sales History or updating stock adjustments; our team is currently investigating the issue.

  2. identified Aug 04, 2026, 09:15 AM UTC

    Newly created sales are processing successfully and receipts can be printed, but they are not appearing in Sales History or updating stock adjustments; our team have identified the issue and rolling out a fix.

  3. monitoring Aug 04, 2026, 09:26 AM UTC

    A fix has been rolled out.

  4. resolved Aug 04, 2026, 12:14 PM UTC

    This incident has been resolved.