Lightspeed incident

Error with documentation upload for Lightspeed Payments and Capital applications

Minor Resolved View vendor source →

Lightspeed experienced a minor incident on October 2, 2025 affecting Lightspeed Payments and Lightspeed Payments and 1 more component, lasting 2h 26m. The incident has been resolved; the full update timeline is below.

Started
Oct 02, 2025, 11:45 AM UTC
Resolved
Oct 02, 2025, 02:12 PM UTC
Duration
2h 26m
Detected by Pingoru
Oct 02, 2025, 11:45 AM UTC

Affected components

Lightspeed PaymentsLightspeed PaymentsIntegrated PaymentsLightspeed PaymentsPaymentsLightspeed Payments

Update timeline

  1. investigating Oct 02, 2025, 11:45 AM UTC

    We are currently investigating an issue related to document uploads for Lightspeed Payments and Capital applications. This also impacts the ability to upload documentation for bank account updates and legal entity changes for Lightspeed Payments accounts. We will keep you posted with updates as they come. Thanks for your patience.

  2. resolved Oct 02, 2025, 02:12 PM UTC

    This incident has been resolved.