Authentication issues with some Golf merchants

Update timeline

1. investigating Feb 04, 2026, 04:50 PM UTC

   Some Golf merchants are experiencing authentication issues with parts of the Chronogolf platform.

2. identified Feb 04, 2026, 04:55 PM UTC

   We have identified an issue affecting Golf and its partner integrations, which is causing service outages for Golf merchants. Our teams are actively working on a fix and will provide a follow-up update within the next 30 minutes.

3. identified Feb 04, 2026, 05:21 PM UTC

   We have identified a fix for the impacted merchants and working on rolling it out. Next update in 30 minutes.

4. identified Feb 04, 2026, 05:54 PM UTC

   The majority of affected merchants have now been restored. We are in the process of finalizing the rollout for the remaining merchants and will continue to monitor closely until full resolution is confirmed.

5. monitoring Feb 04, 2026, 07:21 PM UTC

   A fix has been rolled out and we are currently monitoring any remaining impact on golf merchants

6. resolved Feb 04, 2026, 09:19 PM UTC

   The issue affecting Golf and its partner integrations has been fully resolved. All impacted merchants have been restored, and the rollout has been completed successfully. We will continue to monitor to ensure ongoing stability. Thank you for your patience.