Lightspeed incident

O-Series: Purchase is unable to be accessed

Critical Resolved View vendor source →

Lightspeed experienced a critical incident on February 23, 2026 affecting Purchase, lasting 15m. The incident has been resolved; the full update timeline is below.

Started
Feb 23, 2026, 04:17 AM UTC
Resolved
Feb 23, 2026, 04:32 AM UTC
Duration
15m
Detected by Pingoru
Feb 23, 2026, 04:17 AM UTC

Affected components

Purchase

Update timeline

  1. identified Feb 23, 2026, 04:17 AM UTC

    We have received reports from customers that they receive an Error 500 when trying to access Purchase. Our teams are working on restoring services as soon as possible.

  2. monitoring Feb 23, 2026, 04:25 AM UTC

    A fix has been implemented and we are monitoring results.

  3. resolved Feb 23, 2026, 04:32 AM UTC

    This incident has been resolved.