Ongoing since 11:00 AM UTC, affecting Fleet Management Portal (my.lightfoot.co.uk).
We understand the root cause of the issue and we are working towards a fix. No data has been lost and devices are still transmitting data successfully. The issue is an internal processing error preventing live tracking and journey data from being displayed in the portal.
Affected components
Update timeline
- investigating Oct 29, 2026, 11:00 AM UTC
We are aware that there a number of vehicles showing as Signal Lost in the Lightfoot portal despite being active. Our teams are investigating and will provide updates as soon as we have them.
- identified Oct 29, 2026, 02:36 PM UTC
We understand the root cause of the issue and we are working towards a fix. No data has been lost and devices are still transmitting data successfully. The issue is an internal processing error preventing live tracking and journey data from being displayed in the portal.
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