Lightfoot incident

Cellular Network Disruption — Lightfoot Device Connectivity

Minor Resolved View vendor source →

Lightfoot experienced a minor incident on September 22, 2026 affecting Fleet Management Portal (my.lightfoot.co.uk) and Fleet Management API (data.lightfoot.co.uk) and 1 more component, lasting 1d 16h. The incident has been resolved; the full update timeline is below.

Started
Sep 22, 2026, 02:52 PM UTC
Resolved
Sep 24, 2026, 07:46 AM UTC
Duration
1d 16h
Detected by Pingoru
Sep 22, 2026, 02:52 PM UTC

Affected components

Fleet Management Portal (my.lightfoot.co.uk)Fleet Management API (data.lightfoot.co.uk)Driver Mobile App

Update timeline

  1. investigating Sep 22, 2026, 02:52 PM UTC

    A cellular network outage is currently affecting data transmission from Lightfoot in-cab devices to our servers. Our network provider is investigating. As a result, some vehicle tracking information may be temporarily unavailable in the Fleet Management portal and other interfaces. No data will be lost — Lightfoot devices store data onboard and will automatically transmit it to our servers once connectivity is restored.

  2. identified Sep 23, 2026, 07:01 AM UTC

    Our network provider has identified the issue and they are working towards to a resolution.

  3. monitoring Sep 23, 2026, 03:07 PM UTC

    A fix has been deployed and we are now monitoring traffic levels.

  4. resolved Sep 24, 2026, 07:46 AM UTC

    This incident has been resolved.