LexisNexis Cirium incident
Investigating - Fleets Analyzer Exports Stuck in "Requested" Status
Resolved after 5 hours 23 minutes, affecting Fleets Analyzer, on August 27, 2026.
The incident preventing the completion of Fleets Analyzer exports has been resolved. If you were affected, please go to https://dashboard.cirium.com/app/fleet/#/search/myexports and refresh the browser tab if required. Please accept our apologies for the disruption and contact the Helpdesk should you require further support.
Affected components
Update timeline
- investigating Aug 27, 2026, 08:24 AM UTC
We are currently investigating an issue affecting Fleets Analyzer exports, where export requests may remain in "Requested" status and not complete as expected. Customers may experience delays or be unable to download export files, which may impact reporting and data retrieval activities. Our Engineering team is actively investigating the issue and working to identify the cause. We will provide further updates as soon as more information becomes available. Please contact our Help Desk with any questions. Thank you for your patience and understanding.
- investigating Aug 27, 2026, 08:26 AM UTC
We are continuing to investigate this issue.
- identified Aug 27, 2026, 11:46 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Aug 27, 2026, 01:48 PM UTC
The incident preventing the completion of Fleets Analyzer exports has been resolved. If you were affected, please go to https://dashboard.cirium.com/app/fleet/#/search/myexports and refresh the browser tab if required. Please accept our apologies for the disruption and contact the Helpdesk should you require further support.
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